NYC Health + Hospitals/Carter specialty hospital celebrates 10 years of serving medically complex New Yorkers

NYC Health + Hospitals/Carter on November 30, 2023 celebrated the 10th anniversary of its Long-term Acute Care Hospital (LTACH) and Nursing Facility based in East Harlem. Over the last 10 years, Carter has met the needs of more than 1,000 medically complex New Yorkers who require specialized therapeutic support, rehabilitation, and other post-acute care services to improve their quality of life. The facility is named in honor of Wheelchair Charities, Inc. Founder, Henry “Hank” J. Carter, who has devoted over 50 years to supporting New Yorkers with disabilities, contributing more than $25 million in donations to NYC Health + Hospitals. NYC Health + Hospitals/Carter has a 5-star rating from the US Centers for Medicare & Medicaid Services, ranked #6 in Newsweek’s 2024 Best Nursing Homes in New York State; and was one of US News & World Report’s 2024 Best Nursing Homes for Short-Term Rehabilitation.   

“It’s remarkable to see what can happen in just 10 years when you foster great partnership, nurture shared vision, and build on longstanding legacy,” said Carter CEO Floyd Long. “Congratulations to the Carter team, not only for their compassionate care delivery, but for creating a strong sense of community connection among its patients and residents; reflective of the [Hank] Carter legacy.”

“It has been an incredible decade, and I vividly remember the cold winter day we carefully and successfully moved the patients and residents from Goldwater to their new home in Harlem,” said Wheelchair Charities CEO Henry (Hank) J. Carter. “I was very honored that the hospital was named after me. But a name is just a name, and the credit for this wonderful facility goes to God and to the caring hospital staff. The soul of the hospital is the dedicated staff who give their all, and do their very best each and every day to bring comfort and healing to the patients and residents.” 

Among Carter’s array of specialty services, the Ventilator Weaning Program has demonstrated significant success in weaning hundreds of patients from their dependence on ventilators, many of whom were considered “unweanable.” An expert team of doctors, nurses, and respiratory therapists are responsible for managing these complex patients, many of whom have been on ventilators for prolonged period of time and struggle with multiple chronic diseases. To date, Carter’s Long-Term Acute Care Hospital consistently helps more patients who need prolonged mechanical ventilation to be weaned off the ventilator with a 72% success rate, higher than the industry average of 50%.

“In our shared commitment to the City’s public health mission, I am proud of the amazing work by NYC Health + Hospitals/Carter to deliver on its promise to provide highly-specialized, short and long-term care to all New Yorkers regardless of how medically-complex the need,” said NYC Health + Hospitals Senior Vice President of Post-Acute Care Dr. Khoi Luong.

“As Chair of the Senate Committee on Aging, and as a fierce advocate for the continued health, safety, and longevity of community, I applaud the tremendous and life-changing work of the Henry J. Carter Specialty Hospital,” said New York State Senator Cordell Cleare. “When injury and illness occur in our lives and the lives of our families, the road to recovery can be long and hard to navigate, at times. The services provided by the amazing staff at the Carter Hospital for Specialty and Long-term Acute Care go the distance in making the journey to healing that much easier.” 

This 400,000-square-foot state-of-the-art facility offers residents and patients the most technologically advanced care available. Carter is designed to provide on-site specialized clinical support around the clock — an offering that distinguishes it from other long-term care settings that often require a patient to transfer to an outside facility when medical needs escalate. Hundreds of Carter staff are committed to providing a person-centered care approach to maximize independence, quality care, safety and patient-resident satisfaction.

  

“I am so proud that New Yorkers are choosing to receive their long-term care and rehabilitative services right here in Harlem,” said NYC Health + Hospitals Board Member Jackie Rowe-Adams. “It’s incredible to see what NYC Health + Hospitals/Carter has accomplished in just 10 years and I’m excited to see what’s next.”   

  

“Without the kind and caring staff at Carter, I would not have come this far in my healing journey and, for that, I am grateful,” said long-time Carter resident Harry Perks.

Image courtesy of Provided

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